Welcome to the MediViewer EDMS user guide for all staff who have access to this system.


If you can't find what you are looking for, please raise a ticket on the IT Self Service Portal here, with the full details of your enquiry and one of the team will get back to you.


What is MediViewer?


MediViewer is an Electronic Document Management System (EDMS) to replace the Trust's paper Patient Health Records.  The system utilises all the patient records from the Patient Administration System (PAS) and some of its activities (Outpatient and Inpatient).


Accounts & Enquiries


All administrative staff requiring access to MediViewer must ensure their Line Manager manually requests it via the link below.


This link will also serve as the go-to resource for advice, guidance, and troubleshooting queries for all staff.


https://nhs.freshservice.com/support/catalog/items/454





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